Get Help to Enroll

Call for help
Talk to a trained expert at the helpline. The phone is answered 24 hours a day, every day of the year: 1-800-318-2596 TTY: 1-855-889-4325.

The Call Center can provide translation in 150 languages, and can provide resources in English, Spanish, Chinese, French, French Creole, German, Gujarati, Hindi, Korean, Polish, Portuguese, Russian, Tagalog, and Vietnamese.

Chat on-line
While you’re on your computer completing your application,

  1. open a new browser window
  2. enter this link

Get in-person assistance with the Statewide Enrollment Guide or dial 2-1-1

The Wisconsin Enrollment Directory is a useful referral tool for those who need to direct consumers to a Certified Application Counselor, Navigator or other Public Benefits assister in their area. Developed from a state-wide survey, it’s a robust and growing listing that will be updated periodically.

More local help
Visit these websites to learn more if you live in these counties.
La Crosse County Human Services
Dane County Human Services

Let a Navigator Guide You to Help
Navigators are charged with coordinating education and outreach. Contact one that serves your area for advice on where you can get help.

Let an Insurance Agent Help You Transition from BadgerCare+ to the Marketplace
Many insurance agents are trained and prepared to help people apply for health insurance in the Marketplace because they are no longer eligible for BadgerCare+. Find an agent at the Wisconsin Office of the Commissioner of Insurance website.